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At Hawke’s Bay Regional Council we recognise that COVID-19 has a significant impact across our communities. This will continue for some time to come. We are closely monitoring the evolving situation and adapting to support our community. On this page we will keep you up to date with information and operational updates.

Last updated: 14 May 2020

Getting in touch

Find out all the ways you can get in touch with us here


Here is a link to some frequently asked questions to support local government fulfil Resource Management Act 1991 obligations. This relates to the COVID-19 response and recovery.

Please check our website for information about anything else. You can contact us here, or call 0800 108 838.

How we are operating

We continue to be guided by our values and caring for each other during COVID-19.
We are carefully watching national guidelines, responding to advice from experts and helping share notices and information in our region. 

We are working to ensure that we support our communities and ensure that our essential services continue. Many of our staff are working remotely, with a gradual  re-entry in to our offices from Level 2.

Get in touch here

Where to go for information

The Unite against COVID-19 website has everything you need to know about COVID-19 in one place.
For the latest updates, what the COVID-19 alert levels mean and what help is available, visit

Operational updates

Our business continuity plans is operating. Most staff are working remotely at Alert Level 3 and 4.  The health and well being of our employees is paramount and we are following directions from the Ministry of Health, supporting our staff and communities.

All gatherings big and small are cancelled at alert levels 3 and 4.

Necessary meetings continue remotely so that we can ensure our vital democracy continues.

Due to COVID-19, the Regional Council consolidated all committee meetings into a weekly Council meeting, from the end of March. Weekly meetings will be held by video until the end of May 2020. The meeting schedule is here.

For information on Council meetings, go to our Meetings page.
All meetings are live-streamed via our Facebook page.

The Council also delegated the chief executive the authority to make urgent decisions in specific situations during the COVID-19 pandemic and while the Government’s alert levels make meetings of Council impractical.

At level 2 goBay services are operating as normal, however social distancing restrictions mean that seats are limited. goBay bus travel is free of charge until further notice, and boarding will continue to be via the rear door

Buses are sanitised and fogged daily. Face masks and hand sanitiser are provided to all bus drivers

Due to social distancing of 1 metre onboard (2 metres at bus stops), capacity will be limited. Passengers will be able to sit one person per seat (unless in the same bubble), no standing permitted

Drivers area and first row of seats will be taped off to maintain social distancing between passengers and drivers

Please check the goBay Facebook page for updates.

Please register your trips at



The Regional Council continues to respond to significant incidents that require an emergency response, such as major pollution events, e.g. truck crash, oil spill, significant discharges to waterways and Harbourmaster responsibilities.

For other minor incidents - please continue to contact us. We will log all calls, even if we can not physically respond.
In general, odour complaints are not a high priority for a physical response.

We continue our flood management and response capability, such as maintenance of pump stations, and flood and drainage infrastructure.

We continue our resource management functions at a limited level, including resource consents.

We know this situation has an extraordinary impact on our communities and local industry.  We are closely monitoring and adapting our delivery of services as COVID-19 levels change and the situation evolves.

We’re also working with Business Hawke’s Bay, HB Chamber of Commerce, and other organisations to contribute to an economic response for the region.

Thank you for your patience, support, and understanding over the last couple of months. Please find information about our parks, trails and open spaces below for Level 2.


At Alert Level 2 from 14 May our Regional Parks will all be open.

Please remember to play it safe:

  • Avoid touching surfaces
  • Keep a 2m distance from others
  • Wash your hands

River access

At Alert Level 2 from 14 May our river access will be open. It may take us a couple of days to open all the river access points, so please bear with us.

Please remember to play it safe:

  • Avoid touching surfaces
  • Keep a 2m distance from others
  • Wash your hands


At Alert Level 2 from 14 May our Hawke’s Bay Trails will be open. It may take us a couple of days to open all the trail gates, so please bear with us.

Please remember to play it safe:

  • Avoid touching surfaces
  • Keep a 2m distance from others
  • Wash your hands

We’re working on a region wide drought response with staff seconded to Hawke’s Bay Civil Defence and Emergency Management Group, working with the community, and taking groundwater samples to monitor the state of the drought. For more information about our drought response, check out the Drought hub on this site.

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Disclaimers and Copyright
While every endeavour has been taken by the Hawke's Bay Regional Council to ensure that the information on this website is accurate and up to date, Hawke's Bay Regional Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Hawke's Bay Regional Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

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