skip to main content

Genuine water purity calls in Hastings-Napier

Thursday January 21, 2016

Hawke’s Bay Regional Council confirms that commercial calls concerning water filter sales to local residents of Napier and Hastings are genuine.

HBRC yesterday distributed a media release stating that public should be wary of bogus phone calls.
HBRC has since learned the calls are genuine, related to a trustworthy sales campaign instigated by HRV, promoting a water filter system.

HBRC Communications Manager Drew Broadley explains the mix-up.

“In my conversation with HRV’s General Manager, we agreed that perhaps people had misheard their business name and confused it with HBRC. A thorough review of their sales process means they are now making this clearer in their sales calls.”

“It’s a bit of a mix-up and after seeming suspicious, I can confirm the calls are genuine,” says Mr Broadley.

The sales call suggest an in-home demonstration of a water filter product, often as a follow-up sales call to people who have previously purchased in-home heat-recovery and ventilation systems.

19 April 2016

Back to News Archive

Disclaimers and Copyright
While every endeavour has been taken by the Hawke's Bay Regional Council to ensure that the information on this website is accurate and up to date, Hawke's Bay Regional Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Hawke's Bay Regional Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

© Hawke's Bay Regional Council - www.hbrc.govt.nz / +64 6 835 9200 / info@hbrc.govt.nz