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Pollution ComplaintsAmuamu parakino

Call the Pollution Hotline 0800 108 838 and tell the Pollution Response Team about any damage to the environment - pollution in water, rubbish dumped in rivers. They are on call 24 hours a day, every day of the year.

What we do

The pollution response team responds to complaints relating to air, water, land, and coastal pollution. Click the drop down boxes to see what pollution complaints the regional council respond to. There are some things that your local city or district council respond so check the list for these too, and how to contact them.

What to do when reporting a complaint

To help the Pollution Response Team stop pollution and assess future risks:

  • Ring us as soon as you can on +64 0800 108 838.
  • Please give your name and phone number so you can be contacted if further information is needed (e.g. they can’t find the pollution) and to let you know what happened. Your name remains confidential.
  • Describe what you think the pollution is.
  • Describe where the pollution is.
  • Describe when you saw/smelt it and whether it has happened before.
  • Who do you think may be causing the pollution? Have you already talked to them?
  • Have you talked to any other agencies e.g. fire service or councils about the pollution?

Find out more in our video

Find out what our Pollution Team get up to.

Compliance Telarc

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