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Who can you talk to at HBRC?Me kōrero ki a wai i Te Kaunihera o Te Matau-a-Māui?

Here is a guide to regional council staff to contact in regard to a consent application or ongoing management of conditions.

Who can you talk to at the Regional Council about Resource Consents

Mapping Tool2You can contact the Regional Council staff at any time to discuss your resource consent needs. 

Consents advisors

First call when applying for a consent is to discuss or arrange to meet with a consents advisor to go over your project and the consents you might need to apply for. They can also help you to complete the application forms and supply the information needed to reduce processing times and costs. Contact Consent Advisor +646 833 8090, or email here.

Consents planner

When you submit an application, it will be managed by a Consents Planner. They will work with you throughout the consent application process. You will be informed who your Consent Planner is and their contact information when you receive the acknowledgement of your application.

Compliance officer

After you have been granted your resource consent, it will be assigned to a specific Compliance Officer who may contact you. They are responsible for checking that consent conditions are adhered to. You can contact them to discuss any issue, and it’s best to talk over a problem with them early, before it escalates. Compliance/Pollution Hotline 0800 108 838

Water Information Services

'Water Take' consent holders can talk with the Water Information Service team to discuss metering requirements, approved meter installers, and the best methods to return your water use data to the Regional Council.

Consents Telarc


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While every endeavour has been taken by the Hawke's Bay Regional Council to ensure that the information on this website is accurate and up to date, Hawke's Bay Regional Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Hawke's Bay Regional Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

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