This rates hub allows you to find out all you'll need to know about your property, rates, how to pay rates, and how to get in touch with us.
Our rating year has not changed - this has always been 1st July 2020 to 30 June 2021. This year however, and going forward, we have changed the due date to take the pressure off families before Christmas and the summer holidays. Find out more about payment options, and how you can spread the payments, on our 'how to pay' page.
Our rates team are currently experiencing a high volume of calls. Thanks for your patience as we work as quickly as possible to get back to you.
Rates are due for payment on 20 September this year, but no late fees will apply until 1 February 2021
We would like to correct the wording on the front of the invoice that has been sent to ratepayers this week for the year 1 July 2020 to 30 June 2021.
On the front of the invoice is a reminder to pay your rate by 20 September to avoid late fees.
Our due date for invoices is 20 September, however a 10% penalty won’t be applied to outstanding invoices until 1 February, 2021.
Mr Palmer would like to apologise for confusion this error has caused ratepayers.
Originally a penalty would have been applied from 21 September this year, but in recognition of the impacts of COVID-19 and the drought, the Council reverted back to 1 February as per previous years.
This policy change was reflected on the back of the invoice and in the rates newsletter, but not in the reminder.
In addition the Council has not increased the rates revenue for 2020-21 in response to the financial impact that COVID-19 and the drought is having on the community.
The rating year hasn’t changed, and the invoice is for the full rating year from 1 July 2020 to 30 June 2021.
People who are experiencing financial difficulty can contact the rates team and organise a payment plan.
The Council’s friendly rates team are available on 06 835 2955 or on email email@example.com.
Each property owner in Hawke's Bay contributes to the work of Hawke's Bay Regional Council through their rates. We manage natural resources such as water and air quality, land sustainability programmes, and coastal, wetland and habitat protection. Find out more about what your rates pay for here
These are your local city or district council rates - Napier City Council, Hastings District Council, Wairoa District Council and Central Hawke's Bay District Council, funding services to your property such as water, sewerage, waste management, as well as amenities in your local community including roading, parks and reserves, libraries and community halls. (invoiced quarterly in July, October, January and April)
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