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Service Desk Officer (Vacancy No 17-888)

We currently have an exciting opportunity for a smart, proactive, ‘can do’ person who is able to unleash their exceptional customer service, time management and problem-solving skills in our ICT team.

This is a permanent role for 40 hours per week.  As the ‘face of ICT’ this role is primarily responsible for providing exceptional frontline customer service coupled with superior level 1 support to over 200 internal customers.

The key skills you will need to demonstrate are:

  • First class customer service, a proven ‘can do’ attitude!
  • A passion for technology and continuous improvement!
  • Excellent problem-solving ability, able to innovate and ‘think outside the box’.
  • Outstanding time management and task prioritisation.
  • Ideally, experience in an end user/customer support type role.

HBRC is a forward thinking organisation and can offer flexibility to the right candidate.

Applications close at 4 pm on Tuesday 7 November 2017.

Job Description

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19 October 2017

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