skip to main content

Rates Officer [12 Month fixed Term - Maternity Cover]

3. Maratotara Falls

Te Whakapakari Tahi I Tō tātau Taiao – Enhancing our environment together.

Our vision is a healthy environment and a resilient and prosperous community.


We focus on prioritising:

Te kounga o te wai, te haumarutanga me te mārohirohi ā-āhuarangi o te whakamarutanga | Water quality, safety and climate-resilient security.  

Kia koi, kia toitū hoki te whakamahinga o te whenua | Climate-smart and sustainable land use. 

Kia ora, kia āhei, kia mārohirohi ā-āhuarangi hoki te rerenga rauropi | Healthy, functioning and climate-resilient biodiversity. 

Kia toitū, kia mārohirohi ā-āhuarangi hoki ngā ratonga me ngā hanganga ā-whare | Sustainable and climate-resilient services and infrastructure. 


At Hawke’s Bay Regional Council our purpose is to work with our community to protect and manage the region’s precious taonga of rivers, lakes, soils, air, coast and biodiversity for health, wellbeing, and connectivity. Our organisation is diverse, and our work is varied. Our structure comprises of six key business units; Corporate Services, Integrated Catchment Management, Asset Management, Māori Partnerships, Policy & Regulation, and the Executive Advisory Group which also consists of the Civil Defence and Emergency Management.


About the Opportunity:

We are looking for a customer focused Rates Officer to join our Finance team on a 12-month fixed term basis. The Finance team is responsible for the management and maintenance of HBRC finances. As a Rates officer you will assist in the delivery of the HBRC Rates programme, ensuring that the rates database is accurately maintained, and rates are applied and invoiced in a timely manner in accordance with legislation and HBRC policy. 

This is an excellent opportunity for the right candidate to join our well-established team and participate in the delivery of rates related customer service, supporting queries, processing payments, reconciliations, and refunds for both internal stakeholders and our wider community of ratepayers. 

As a fixed term opportunity, this role will suit someone who is ready to hit the ground running, who is passionate about adding value and will make the most of their time with HBRC.

To view the job description please visit our website.


About you:

To be successful in this role you will be someone who naturally goes above and beyond for your customer, actively using your communication, listening and problem-solving skills to ensure positive outcomes for all involved. Your attention to detail will be second to none and will mean you bring a high level of accuracy to all aspects of your work. You will enjoy being part of a team environment, working collaboratively with others and offering support when you can see someone needs a helping hand. 

Ideally you will also show:

  • Proven experience in a similar role or a background in transactional processing and reconciliation.
  • Proven experience working with large data sets.
  • Excellent computer skills across a range of software including Excel, Word, Outlook.  
  • Experience with the Magiq rating platform and MS Dynamics NAV financial package would be advantageous, however, full training will be provided. 
  • Strong attention to detail.
  • Resilience, adaptability, and flexibility to keep up with the ever-changing nature of HBRC. 
  • Excellent time management skills with the ability to plan and manage workloads well.
  • Strong listening skills and an ability to relate to a wide range of people.
  • You are a highly motivated self-starter with a positive, can-do attitude.
  • You can cope with stressful situations in a calm and positive manner


The salary range for this role is between $51,930 and $57,700 and will depend on the qualifications and experience of the successful candidate. HBRC also has a strong commitment to developing and upskilling people within a flexible and supportive working environment. To see a full list of our benefits please visit our website.

HBRC is responsible for Civil Defence emergencies and as such, all staff may be called upon to support the response.

We value diversity and as such we do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status although applicants must have existing rights to work in New Zealand. HBRC is an Accredited Employer with Immigration New Zealand.


Applications close 28 September 2022, however, we will be interviewing suitable candidates as they apply, so don’t delay, apply today

31 August 2022

Back to News Archive

Disclaimers and Copyright
While every endeavour has been taken by the Hawke's Bay Regional Council to ensure that the information on this website is accurate and up to date, Hawke's Bay Regional Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Hawke's Bay Regional Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

© Hawke's Bay Regional Council - / +64 6 835 9200 /