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Business Application Analyst


About The opportunity | Ko te āheinga:

This is an exciting opportunity for a Business Application Analyst to join the ICT Business Solutions team. This team supports and enhances key business applications that are used across the council, such as Technology One, SharePoint, IRIS and Dynamics CRM. The team is also responsible for process automation (Nintex and Power Automate), report writing (native application functionality and PowerBI), and investigating and implementing new solutions for all business units across council using business analysis and data analysis skills.


This is a permanent full-time role for 40 hours per week. As Business Application Analyst you will engage with the business to deliver first class customer support for some of our key applications, being the first point of contact for the business where you are a Subject Matter Expert, to provide ongoing enhancements, and to understand how we can maximise opportunities for continuous improvement related to key applications and associated business processes. There are opportunities to be assigned to larger projects, and an excellent career pathway with intermediate and senior roles to progress to within the team, as well as other roles within ICT.


About you | E pā ana ki a koe:

We are looking for a smart, proactive, ‘can do’ person who is ready to unleash their exceptional customer service, application support, business analysis and problem-solving skills to make a real difference to our organisation and how we serve our citizens. 

The key skills you’ll need to bring along are:

  • First class customer service, a real ‘can do’ attitude!
  • Proven experience managing and resolving end user requests and issues in a professional and timely manner
  • Outstanding time management and task prioritisation
  • Excellent written and verbal communication skills
  • The ability to build and nurture trusting relationships with numerous stakeholder groups
  • Excellent problem-solving ability, an innovative growth mind-set and the ability to think ‘outside the box’
  • Strong business analysis experience
  • A champion of continuous improvement and change management
  • Resilience, adaptability, and flexibility to keep up with the ever-changing nature of HBRC.
  • A passion for people, process and solutions!

What we offer | Nga huanga mōu:,

The salary range for this role is between $80,280 to $89,200 and will depend on the qualifications and experience of the successful candidate.


Other benefits of working for our team include limited income protection and life insurance, subsidised eye tests and lenses, flu vaccinations, and other well-being initiatives. HBRC also has a strong commitment to developing and upskilling people within a flexible and supportive working environment. To see a full list of our benefits please visit our website:


We value diversity and as such we do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status although applicants must have existing rights to work in New Zealand. HBRC is responsible for Civil Defence emergencies and as such, all staff may be called upon to support the response.


How to apply | I pēhea ki te whakauru:

Applications close 4 November, 2022.

To view the job description please click here.

Please apply via Seek.

About us | E pā ki a mātou:


At Hawke’s Bay Regional Council our purpose is to work with our community to protect and manage the region’s precious taonga of rivers, lakes, soils, air, coast and biodiversity for health, wellbeing and connectivity. Our organisation is diverse, and our work is varied. Our structure comprises of six key business units; Corporate Services, Integrated Catchment Management, Asset Management, Māori Partnerships, Policy & Regulation, and the Executive Advisory Group which also consists of the Civil Defence and Emergency Management.


We focus on prioritising:

Te kounga o te wai, te haumarutanga me te mārohirohi ā-āhuarangi o te whakamarutanga | Water quality, safety and climate-resilient security.  

Kia koi, kia toitū hoki te whakamahinga o te whenua | Climate-smart and sustainable land use. 

Kia ora, kia āhei, kia mārohirohi ā-āhuarangi hoki te rerenga rauropi | Healthy, functioning and climate-resilient biodiversity. 

Kia toitū, kia mārohirohi ā-āhuarangi hoki ngā ratonga me ngā hanganga ā-whare | Sustainable and climate-resilient services and infrastructure. 


20 October 2022

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